A global provider of cloud contact center technology that enables businesses to improve customer experiences to serve better and sell more.
First Year of Investment 2012
Investment Status Exited
Year of exit 2018
NewVoiceMedia’s cloud technology provides an easy and accessible call centre function for its customers. Its platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into its client's customer relationship management (CRM) system for full access to hard-won data, enabling agents to have full access to all of the customer information on demand.
In 2018, NewVoiceMedia was acquired Vonage.