An AI platform that delivers automated resolutions for businesses customer support tickets
DigitalGenius is redefining the future of customer support in the fast-evolving landscape of online shopping.
They have launched an AI platform that puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers. The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems.
It is designed to help growth-focused businesses boost profits, foster brand loyalty, and reduce customer support overheads. DigitalGenius has experienced rapid growth and collaborates with some of the fastest-growing global e-commerce and retail players, such as Reebok, On Running, Beauty Pie, and more.